Shipping policy

Welcome to NOVAKIX.
We proudly ship within the United States with fast and reliable delivery.

Last Updated: May 2026

1. ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped on weekends or U.S. holidays.

During high-demand releases or holiday seasons, processing times may be slightly delayed.

2. SHIPPING AREA

Currently, NOVAKIX ships only within the United States.

We do not offer international shipping at this time.

3. ESTIMATED DELIVERY TIME
Shipping Method    Estimated Delivery
Standard Shipping    5–8 Business Days
Express Shipping    2–4 Business Days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or high shipping volume.

4. SHIPPING COSTS

Shipping fees are calculated at checkout.

We may offer:

Free Shipping Promotions
Limited-Time Express Shipping Discounts

5. ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear.

6. LOST OR STOLEN PACKAGES

NOVAKIX is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If your package is missing, please contact the carrier directly or email our support team.

7. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing the correct shipping address at checkout.

If you entered the wrong address, contact us immediately after placing your order.

We are not responsible for packages delivered to incorrect addresses provided by customers.

8. SHIPPING DELAYS

Unexpected delays may occur due to:

Severe weather
Carrier service interruptions
High seasonal demand
National holidays

We appreciate your patience and understanding.

9. CONTACT US

For shipping questions or support:

Store Name: NOVAKIX

Phone number: 602795454397

Email: yinyi742847@outlook.com

Physical address: 1104 Birch St SW, Atlanta GA 30310, United States

Thank you for shopping with NOVAKIX.

SNEAKERS • CULTURE • LEGACY